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Cancellation right

You are entitled to withdraw from the contract without giving any reason within a period of 14 days after the conclusion of the contract.

The period for revocation is 14 days and begins when you or a third party, other than the carrier, has taken the last goods into possession. In order to exercise your right to cancellation you have to inform us of your decision to cancel this contract (Andreas Jakele, Am Werkhaus 8, D-87480 Weitnau-Hofen, phone +49(0)8375 973 20, fax +49 (0)8375 973 21, Email with a clear explanation (e.g. with a letter, fax or e-mail). You can use the attached sample-cancellation form here, but this is not required.

The timely despatch of the revocation shall bedeemed sufficient for compliance with the revocation term.

Consequences of cancellation

If you cancel this contract, we have to refund all payments we received from you, immediately or within 14 days, inclusive shipping costs (with the exception of additional costs, which have occurred because you chose another form of shipping than the standard shipping offered by us), from the day we received your contract cancellation. For this refund we use the same means of payment as the one used for the original transaction, unless otherwise agreed with you; we will in no case charge you a fee because of the refund.

We collect the goods. We bear the costs of the return delivery of the goods. You shall only be liable for any diminished value of the goods resulting from the handling other than what is necessary to ascertain the nature and functioning of the goods.

Sample-Cancellation form

Download our sample-cancellation form as PDF file.